Support & Services

Technology support that keeps your business moving.

Twilight Computer Services provides practical technology support for businesses that need help with computers, laptops, software, email, networks and the day-to-day issues that inevitably arise.

Whether you need help setting up a new computer, troubleshooting an existing problem or getting ongoing assistance for your business, we can provide support that fits the way you work.

Computer & Laptop Support

Having problems with a computer or laptop? We can help diagnose problems, configure systems, install software, apply updates and get your equipment working properly.

Support can include new computer setup, software installation, Windows issues, printers, peripherals and general day-to-day problems.

Business Technology Support

Technology problems do not always fit neatly into one category.

We can help with the wider technology environment your business relies on, including networks, connected devices, applications, email and the systems that need to work together.

Setup & Configuration

New technology should arrive ready to work, not become another job for you.

We can configure computers, laptops and other equipment, install the software you need, apply updates and patches, configure settings and prepare systems for your staff.

Help with the technology you already have

You do not necessarily need to replace technology just because something is not working properly.

Twilight can help diagnose problems and work out whether an issue can be fixed, configured or improved before you spend money replacing equipment.

Computer and laptop problems
Windows and software issues
Printers and peripherals
Email problems

Network and connectivity issues
User and application configuration
General business technology troubleshooting
System setup and configuration

Remote Support

Help without always needing a site visit.

Twilight uses MeshCentral on our own secure HTTPS server to provide remote support when required. Computers supplied by Twilight can be prepared with our remote-support agent, and we can also provide a simple installer for existing customer computers when remote assistance is needed.

Endpoint Protection

Protection for the computers your business relies on.

Twilight sells and recommends OpenText Cybersecurity as part of a practical approach to protecting business computers from malware and other security threats.

Business Backup

Protect your business data, not just your computers.

Twilight sells and recommends iDrive360 Backup for businesses that need a reliable way to protect important files and business data.

Support for the way your business works

Every business uses technology differently.

We can work with you to understand how your computers, applications, email and other systems fit together, then provide practical support based on what you actually need rather than forcing you into a one-size-fits-all approach.

For businesses with specific applications or established working environments, we can assist with configuration, troubleshooting and ongoing support around those systems.

Twilight Computer Services providing practical business technology support

Local support, practical help

When you need help, you can talk to someone who understands your business, your technology and the way you work.

Based in the Macarthur area of South-West Sydney, Twilight provides practical technology support for businesses locally and across Australia. From setting up new equipment to troubleshooting problems with systems you already rely on, we're here to help you work through the issue and find a practical solution.

Technology problems shouldn't get in the way of running your business.

Tell us what you're trying to do, what's not working, or what you're setting up. We'll help you work out the next step.

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